Are Coupons the Next Big Thing in Mobile Advertising?
According to two different analyst houses this week, NFC mobile phones and contactless-enabled points of sale (POS) are both expected to take off in the next few years, creating a perfect storm for mobile payments and couponing. Juniper Research is forecasting that one in six mobile subscribers will have a NFC phone by 2014, and IMS Research said today that the number of locations that accept contactless payments will increase to more than 12.5 million by the end of 2013.
Juniper Research predicts that says the redemption value of mobile coupons will be almost $6 billion worldwide by 2014. It also states that over 10% of mobile customers in some regions will be using mobile coupons within five years, with NFC coupons and smart posters generating more revenue per user than standard NFC transactions. Most value is expected from the Far East & China, Western Europe and North America.
These NFC handsets will be primarily used for payments and retail transactions, including coupons, according to Howard Wilcox, senior analyst and lead author of Juniper’s report. He also noted that the rollout of NFC-embedded handsets is the bigger limiting factor than POS equipment, but that it is beginning to change with Nokia’s 6126 Classic NFC phone coming to market before the end of the year and others expected to follow suit. NFC is “poised to enter an operational build-up phase culminating in mass service rollouts across many countries,” according to Wilcox.
This will be especially true for metro areas driven by transport ticketing, and retailing ARPU from NFC mobile coupons and smart posters will also be lucrative, exceeding ARPU from NFC payment transactions. Juniper believes that by 2014, more than one mobile subscriber in 10 in developed regions will use mobile coupons, and that usage will generate close to $6 billion globally in retail redemption value.
According to IMS Research, growth in contactless POS will accelerate six times faster than the overall electronic funds transfer at point-of-sale market. IMS research director John Devlin notes in the report that although the market took a downward dive in late 2008 and the first half of 2009 (primarily in the retail and hospitality sectors), the market now returning to growth. Those companies that managed the economic downturn well are now investing in new contactless technologies rather than replacing their existing, essential POS equipment, Devlin said.
Also helping the demand of contactless POS is that card vendors and banks are beginning to issue more contactless cards and consumer awareness is growing in many countries. Devlin noted that as the retail and hospitality sectors continue their recovery, differentiation will be increasingly important to compete. Accepting new forms of payment, including contactless cards, fobs and NFC and mobile payments will be key.
Posted by Mark Sieve


Over the past few days there have been several columns published regarding the public’s perception of mobile advertising. What’s striking to me, as somebody who follows the news closely on this subject, are two things:
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